PROFESSIONAL EXPERIENCES
JLL
ASSOCIATE PROJECT MANAGER, JP Morgan Chase Account (December 2020 — Present)
Corporate Office Interiors
12- Floor Corporate Restack - 250,000+ sqft., $55+M
Furniture Reconfiguration & Employee Relocation - 15,000 sqft., $80,000+
--Successfully consolidated 3 retail branch locations into a new corporate site
--Successfully managed and relocated 75 employees
- Manage BAU Projects. - $100+K
- PMWeb Technology Migration SME-Responsible for professionally and proactively supporting Project Managers and Client Teams by using the recommended tools to manage day-to-day project activities.
-Effectively served as the main point of contact for all finance related project inquiries.- Coordinating vendors and sub contractors.
CONSTRUCTION PROJECT COORDINATOR, JP Morgan Chase Account (May 2019 —November 2020)
Corporate Office Interiors
6- Floor Corporate Restack - 460,000 sqft.+, $40+M
--Successfully managed and relocated 150 client employees
--Successfully managed art and graphics, as well as the installation, donation, relocation and sale of existing artwork. ($30K)
-Responsible for professionally and proactively supporting Project Managers and Client Teams by using the recommended tools to manage day-to-day project activities.
-Effectively served as the main point of contact for all finance related project inquiries.
-Reconcile all invoices/pay applications, and change orders (adds, deducts, and zero cost) to approved project budget, scope, and documentation as well as contract terms.
- Responsible for developing effective and positive relationships with consultants, vendors and contractors.
- Assists with complex projects and client assignments.
- Attending meetings and transcribing meeting minutes.
- Effectively communicate and document vendor recommendations to client.
- Ensure project data is maintained and updated in real time.
- Coordinating vendors and sub contractors.
- Draft vendor contracts
-Ensure client processes and procedures are actively followed.
-Evaluate and report vendor performance.
MIDWAY COMPANIES
PROPERTY MANAGEMENT ASSOCIATE (September 2018 —December 2018)
In September of 2018, after successfully completing my internship, I was promoted to Property Management Associate of Century Square. Under this position, I was responsible for completing all the same tasks that I did as an Intern, in addition to new responsibilities. As a Property Management Associate, I was also responsible for acting as the Property Manager on Duty (MOD). As the MOD, in the case of an emergency, I serve as the primary contact for all tenants. During this time, I was in charge of monitoring and managing all staff and procedures on site. Additionally, if repairs or maintenance needed to be made, I was tasked with contacting/contracting the required vendors, contractors, maintenance team, etc. The MOD was required to regularly monitor the property during the morning, afternoon, and evening, speak with tenants, avoid any potential risks, and ensure the property is running smoothly.
COMMERCIAL PROPERTY MANAGEMENT INTERN (June —August 2018)
As a student in the MLPD program, I knew I wanted to venture into the world of Commercial Real Estate. After having worked for Midway as a Leasing Associate for a year, I wanted to experience a different department within the company, property management. Although there are parts of property management involved in a leasing associate position, I wanted to explore a property management opportunity on the commercial side.
In June of 2018, I was given the opportunity to start my full-time position and serve as a Commercial Property Management Intern for Century Square. Century Square is located a 60-acre mixed-use development found in the heart of College Station, Texas. The property holds two boutique-style hotels, restaurant, retail, fitness, entertainment, multifamily, and office space.
As a Commercial Property Management Intern, I was tasked with:
-Assisting in maintaining over 130,000 sqft. of Retail & 60,000 sqft. of Class-A Office of a 60-acre mixed-use development site.
-Maintaining all invoices and all accounts payable for the project and operating financially within the approved budget. (Financial reporting and control)
-Conducting & maintaining relationships with key clients/tenants, vendors, industry & trade associations, representatives of government, public service organizations, & customers as necessary for the property.
-Maintaining the property by addressing tenant complaints, contracting repairs & enforcing leases.
-Assisting the Property Manager with the enforcement of property rules, regulations, budgets, & monthly reports.
-Ensuring the upkeep of physical property & that maintenance requests are handled promptly & properly.
-Drafting correspondence, mailings, & emails as needed to address collections, client concerns and/or program requirements.
-Planning & facilitating meetings with tenants, vendors, & various team members, including Investment Management, Property Management, & Development.
-Preparing accurate, timely & complete reports.
-Conducting formal site inspections of property's interior & exterior.
-Preparing tenant move-in packages.
-Maintaining tenant key logs & tenant contact lists.
-Maintaining relationships with associates & all other departments within the company.
-Addressing complaints & resolving tenant issues.
-Acting as a liaison between tenants & property owners.
-Maintaining an excellent customer service relationship with Tenants, Vendors, Clients, & Prospects.
-Maintaining project web sites and social media strategy for project.
-Executing, facilitating, & attending various events, including all pre-event logistics, vendor coordination & day-of event coordination.
-Managing & maintain multiple deadlines.
Through my time as a Property Management Intern & Associate I have had the opportunity to meet and work with some of the most talented people in the field. Midway offered company meetings, site visits, and a great team to work with. At century Square I had the opportunity to watch the project grow and gain new tenants, witnessed and taken part in numerous grand-opening events, and unique events for the public. Scroll through the photos below to witness the incredible company culture and experiences I have gained from working with Midway.
Learn more about Century Square.
MULTI-FAMILY LEASING ASSOCIATE (June 2017—June 2018)
After having graduated in May of 2017, I knew I would be staying within College Station to begin my Masters degree. Driving through College Station, I discovered a new location, 100 Park, which caught my attention in since it was located directly across Texas A&M University campus and catered to a 21+ age group. Coincidentally, I decided to stop in for a property tour and left with a job. I had mentioned to the General Manager that I would be continuing my education in the MLPD program, a program from which Midway’s CEO, Jonathan Brinsden, had also graduated from.
Through my time at 100 Park I was able to cultivate my customer-service skills. As a leasing associate for a class-A multifamily asset, we were held to high standards. Business professional was required. While most multifamily projects within the area were more casual, and catered to student housing, 100 Park was quite the opposite. 100 Park has upscale and elegant finishes, and catered to a business-professional market.
As a leasing Associate, I:
-Professionally leased apartments to maximize income and achieve occupancy goals
-Acted as the primary point of contact for all prospective residents or visitors in the leasing office
- Correctly completed all lease applications, and assisted with application verification
- Planned & marketed community related events
- Took service requests & completed all necessary paperwork.
- Participated in monthly property renewal program with telephone calls and follow-up emails
- Participated in ongoing resident relations
- Assisted with resident concerns or related activities as requested by management.
- Assisted residents in the move-in and move-out process, including walking the apartment
with them, recording concerns, and explaining functional information and community specific
details.
-Responsible for advertising and marketing to individual businesses and Texas A&M University departments
Learn more about 100 Park & Midway Companies.
BEN BROWN GROUP, LLC
Architectural/Interior Design Intern (February —July 2016)
During my time in undergrad, I had the opportunity to meet and work with Matthew Brown at The Ben Brown Group, LLC. in Bryan, Texas. Matthew Brown started his company in 2013 with a mere two employees. During my short time in the office, I was able to watch the company grow to eleven employees. I was blessed to have the opportunity to work with Matthew for the 6 months leading up to my study abroad program. At the time, I was very interested in becoming an architect, therefore Matthew hired me as an architectural design intern to help me gain a better understanding for the design process.
Working for Matthew allowed me to expand upon my passion for architectural & interior design. The Ben Brown Group, LLC. specializes in architectural concepts & designs, design presentations, one-on-one conceptual design consultations, Project Management, and 3D renders. I was fortunate enough to partake in each of these specializations. At the Ben Brown Group, LLC., I was tasked with multiple duties. Some of these duties included:
-Assisting in designing custom-built homes & their interior designs through the use of Chief Architect
-Visiting and managing construction sites & processes
-Conducting & attending business meetings
-Meeting with clients on a one-to-one basis
-Quality Customer Service
-Creating decorative color pallets & layouts for various room types such as offices, bedrooms, living areas, community areas, and outdoor recreational areas
-Tracking and scheduling delivery times for installation on various materials needed for each project
-Assisted Matthew Brown in walk-throughs and material punch lists
-Business Marketing: Designing previous web page, pamphlets and advertisements for the company
-Prepared/edited/proofread correspondence, reports, business quotes & architectural site plans
These are just a few of the many tasks that added to my experience in the Project Management and Architecture fields. moreover, I had the opportunity to create the interior design for The Camber Villas Clubhouse, and multifamily project found in Bryan, Texas. With this project, I visited various material suppliers within the BCS area to collect samples/paint/materials and create various color pallets which matched a “rustic/industrial” interior. With these color pallets I was able to pick and choose tile colors, furniture types, and paint mixtures. From these pallets, Matthew then chose which combination he felt best suited the area. Here are just a few photos of the finished amenity/clubhouse area.
Learn more about the Ben Brown Group, LLC. & THE CAMBER VILLAS
(2018). Camber Villas Indoor & Outdoor Amenities [digital image]. Retrieved from https://cambervillas.com/picture-it/